Guest Service Executive

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Descriptif du poste

Société : Accor
Catégorie : Stage
Filiere : Fonctions Médicales & Sociales
Metier : Directeur d'Etablissement
Lieu : Hauts-de-Seine (Île-de-France)

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Mission

Company Description

Your team and working environment:
Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Passionate about Guest relations? As a Guest Service Executive, you will work with your team to create unforgettable experiences for our guests.

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Prepare for daily arrivals in terms of room allocation and checks traces for any special requests of the guests.

Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system.

Be accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon the departure of the guests.

Qualifications

Your experience and skills include:

Previous experience in a similar role is an asset in a 5 star hotel setting

Strong interpersonal and communication skills with a passion for service

Service focused personality is essential; experience is an asset

Prior experience working with Opera or a related system

Must be Russian, German or French speaker

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Informations

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